Refund policy

RETURN POLICY

**Returns Window:** 30 days from delivery date

**How to Return**

1. Contact support@dailytrend.com with your order number
2. We'll email you return instructions
3. Ship the item back (prepaid label provided for US orders)
4. Once received and inspected, we'll process your return

**Condition Requirements**

- Items must be unused and unwashed
- Original packaging/tags intact
- No signs of wear

**Return Shipping**

- **US Orders:** We provide prepaid return label
- **International Orders:** Customer pays return shipping costs
- Untracked returns are at your risk

**Non-Returnable Items**

• Final sale/clearance items
  - Undergarments or swimwear (worn)
  - Items without original tags
  - Damaged due to customer misuse

 

REFUND POLICY

**Eligibility for Refunds**

We want you to love your purchase. If you're not satisfied, you have **30 days from delivery** to request a refund.

**What Can Be Refunded**

- Unused items in original packaging
- Items with defects or damage from shipping

**What Cannot Be Refunded**

- Items used, worn, or damaged by customer
- Items opened or without original packaging
- Items purchased on clearance/sale (final sale)
- Personalized or custom items

**How to Request a Refund**

1. Email support@dailytrend.com with:
   - Order number
   - Item name
   - Photos of the item (if damaged/defective)
   - Reason for return

2. We'll send you a prepaid return label (for US orders)
   - International orders: customer pays return shipping
   
3. Once we receive and inspect the item, we'll process your refund

**Refund Timeline**

- Inspection: 3-5 business days after we receive your return
- Refund issued: 5-10 business days after approval
- Time to appear in your account: 3-5 business days (depends on your bank)

**Important Notes**

- Refunds are issued to original payment method only
- We cannot modify or cancel refunds once processed
- Non-refundable items (clearance, final sale) cannot be returned